Perfect for Businesses Committed to Enhancing Their Online Reputation and Customer Engagement

Features:

• Everything in Reputation Management Package:

  • Monitor and manage reviews across multiple platforms

  • Automated review requests via email and SMS

  • Real-time notifications for new reviews

  • Custom review requests and QR codes

  • Detailed analytics and reporting

  • AI-powered responses

  • Mobile app for on-the-go management

Plus:

• Social Media Monitoring and Engagement:

  • Track mentions and reviews on social media platforms.

  • Engage with customers directly on social media from the same dashboard.

  • Schedule and post content to enhance your social media presence.

• Customer Feedback Surveys:

  • Create and distribute custom surveys to gather detailed feedback from customers.

  • Analyze survey results to gain deeper insights into customer satisfaction and areas for improvement.

• Advanced Analytics and Insights:

  • Access more in-depth analytics and insights into your online reputation.

  • Identify key trends and opportunities for enhancing customer satisfaction.

  • Compare your performance against competitors with advanced benchmarking tools.

• Enhanced Review Management:

  • Automatically filter and prioritize reviews based on sentiment and impact.

  • Utilize templates and best practices for responding to different types of reviews.

  • Manage dispute resolutions and follow-up communications efficiently.

• Brand Mention Alerts:

  • Set up alerts for brand mentions across the web to stay informed about your online reputation.

  • Quickly respond to both positive and negative mentions to maintain a positive brand image.